KaziLayerWork in one flowService operations software
Manage service jobs.From request to proof.
KaziLayer gives your service team one place to receive customer requests, dispatch technicians, track deadlines and confirm completed work.
One job should not need four tools
Stop piecing service work together from calls, chats and spreadsheets.
When job details live in different places, dispatch misses context, technicians repeat questions and customers wait for answers.
KaziLayer keeps the request, assignment, deadline, conversation and proof of work together. Your team can see what happened and what needs to happen next.
How KaziLayer works
One workflow from customer request to verified completion.
Each update stays on the job, so the office and field team always work from the same record.
Capture the customer request
Record the issue, location, priority and photos once. Everyone starts with the same information.
Assign the right technician
Dispatch compares availability, skills and service deadlines before assigning the job.
Track work in the field
Technicians see instructions, update progress and attach proof from one job record.
Confirm the work is complete
Managers review timestamps, evidence, customer feedback and the full audit trail.
See the operation clearly
Know what is happening across every job.
Review technician capacity, active work, service deadlines and completed evidence without waiting for a status meeting.
Compare technician capacity, job priority and service windows before you assign more work.
Built for the whole service team
Give each person the view they need.
Managers, dispatchers, technicians and customers see the information that matters to them. Permissions protect sensitive work while every update stays connected.
Explore the working demoOperations managers
See workload, overdue jobs and service performance without rebuilding reports.
Dispatch teams
Assign urgent work while protecting technician capacity and customer deadlines.
Field technicians
Open each job with the history, instructions and proof requirements already attached.
Customers
Receive clear progress updates without calling your team for another status check.
Explore a working service operation
See KaziLayer with real work already loaded.
The demo includes six months of requests, work orders, dispatch activity, service deadlines and customer feedback across two organisations.
Open the KaziLayer demo